There are different levels of motor assistance that differ from each other in the power, acceleration and responsiveness they offer to the eBike. These levels offer a suitable user experience depending on the type of use of the eBike. Depending on the three aforementioned parameters, the eBike can have, among others, a behaviour in which battery saving, maximum power or acceleration predominate.
There are three pre-configured default levels of assistance and another called Smart Assist that will be enabled from the mobile application.
| Level 0 – Unassisted | White |
| Level 1 | Green |
| Level 2 | Orange |
| Level 3 | Purple |
| Level 4 – Smart Assist | Blue |
The levels of assistance can be toggled using the following methods:
Main control system
To increase the level of assistance, briefly press the button on the main control unit and it will increase the level of assistance. Once the highest level of assistance is reached, the system will restart the unassisted cycle by pressing the button.
NOTICE
Before the eBike is switched off, the system saves the last selected assistance level, but if an error occurs before the eBike is switched off, the assistance level will be 0.
eShifters (optional)
The system will allow the optional addition of up to two push buttons called eShifters. These buttons can be installed on the handlebars and can be used to change the level of assistance while pedalling without taking your hands off the handlebars.
| Operation | Action |
|---|---|
| Briefly press the left button | Decrease assistance |
| Briefly press the right button | Increase assistance |
| Hold down the left button | Nothing |
| Hold down the right button | Activate walk mode |
NOTICE
The eBike manufacturer may configure or change the functonality of the left and right remote butons, but this functonality is set by default during the manufacturing process. For more information about this product, please refer to the manual included in the eBikes or download it from the website:
Pulsar ONE (optional)
The Pulsar ONE display and your eBike communicate automatically via ANT+. The Pulsar ONE includes 3 buttons: a small one in the centre and two large ones on each side, with this accessory, you can control the assistance of your eBike when it is on using the left and right buttons of the device.
| Operation | Action |
|---|---|
| Briefly press the left button | Decrease assistance |
| Briefly press the right button | Increase assistance |
| Hold down left button | Switching lights on / off |
| Hold down the right button | Nothing |
DUO (optional)
You can use your X Series system with the Duo control unit. The controller is connected to the eBike system via cable and consists of two buttons, a top and a bottom button.
| Operation | Action |
|---|---|
| Briefly press the top button | Increase assistance |
| Briefly press the bottom button | Decrease assistance |
| Press and hold top button | Switching lights on / off |
| Press and hold bottom button | Activate walk mode |
NOTICE
The eBike manufacturer can configure or change the functionality of the left and right remote buttons in the case of electronic shifting, or top and bottom in the case of the Duo controller.
This functionality is set by default during the manufacturing process. For more information on this product, please refer to the manual included in the electronic exchange or download it from the website: mahle-smartbike.com.
NOTICE
Remember that the ride assist mode should only be used when riding on foot, not on the bike, with both hands holding both sides of the handlebar and with the two wheels in contact with the ground to avoid injury.
NOTICE
The manufacturer may modify the functionality of the left and right butons. Refer to the manual for your specific model for detailed information. By pressing the button for a longer period of time, both the driving assistance and the lights can be controlled.
